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Privacy Policy

Privacy Policy of Elysea Melbourne

Elysea Melbourne values the protection of its customers’ personal data. This Privacy Policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Elysea Melbourne collects various types of personal information to provide the best possible shopping experience. This may include:

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The personal information we collect is used for the following purposes:

  • Processing and shipping of orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offerings

  • Improving our customer service and responding to requests

  • Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Elysea Melbourne does not sell, rent, or share personal information with third parties, except in the following cases:

  • With third-party service providers who process payments and ship orders

  • When required by law or to comply with legal processes

  • To protect the rights, property, or safety of Elysea Melbourne, its customers, or the public

Security of Personal Information

Elysea Melbourne implements appropriate security measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions

  • Restricted access to personal information for employees and partners who need it to provide our services

Retention of Personal Information

Elysea Melbourne retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

  • Right of access: Customers may request a copy of their personal data held by Elysea Melbourne.

  • Right of rectification: Customers may request correction of inaccurate or incomplete personal data.

  • Right of erasure: Customers may request deletion of their personal data, subject to legal retention requirements.

  • Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies

Elysea Melbourne uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track website usage. Customers can adjust their browser settings to refuse cookies, although this may affect the website’s functionality.

Changes to the Privacy Policy

Elysea Melbourne may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about any updates.

Contact Details

For questions about this Privacy Policy or to exercise your rights regarding personal data, you can contact Elysea Melbourne at:

Elysea Melbourne is committed to protecting customer privacy and ensuring that personal data is used responsibly and securely.