Shipping
Shipping Policy of Elysea Melbourne
Elysea Melbourne is committed to providing all our customers with fast and reliable shipping services. This Shipping Policy outlines delivery times, costs, and procedures to ensure the best possible shopping experience.
Delivery Times
Elysea Melbourne aims to dispatch all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5–14 business days. Delivery times may vary depending on factors such as:
- Weather conditions
- Peak periods (such as holidays)
- Customs procedures (if applicable)
Free Shipping
At Elysea Melbourne, we offer free shipping on all orders. Regardless of the order amount or your location, you will not be charged shipping fees. This is part of our commitment to making your shopping experience as convenient and enjoyable as possible.
Shipping Method
All orders from Elysea Melbourne are shipped directly from our supplier. This approach helps reduce processing times and ensures you receive your products as quickly as possible. It also allows us to maintain strict quality control on every item shipped.
Order Processing
Once your order has been placed, you will receive a confirmation email with all purchase details.
Orders are processed and shipped within 24 to 48 hours.
After your order has been shipped, you will receive an email with a tracking number so you can easily follow your package.
Order Tracking
Elysea Melbourne provides tracking information for all orders. The tracking number you receive by email allows you to monitor the progress of your order via the carrier’s website. This way, you’ll always know where your package is and when it will arrive.
Questions and Support
If you have questions about your order or our Shipping Policy, our customer service team is here to help. You can reach us at:
📧 Email: info@elyseamelbourne.com
We strive to answer all enquiries promptly and professionally.
Limitations and Exceptions
While we do our best to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays. These include:
- Customs procedures
- Severe weather conditions
- Force majeure events
Elysea Melbourne is not responsible for such delays, but we appreciate your understanding and patience in these situations.
Conclusion
Elysea Melbourne is dedicated to providing an exceptional online shopping experience, including fast and reliable delivery. By following this Shipping Policy, we ensure that every customer receives their products as quickly as possible. For questions or further information, feel free to contact us at info@elyseamelbourne.com.